Do you work directly with strata councils without a property manager?
Yes, and we prefer it. When a property manager is involved, communication travels through an intermediary who may or may not have engineering background. Working directly with council means questions get real answers, and council members understand what they're approving. All our services are available direct-to-council without a management company.
What's the minimum a self-managed council needs to commission?
Depends on your building's age and history. If your building is over five years old and doesn't have a current depreciation report, that is the starting point. If your building is under ten years old and hasn't commissioned warranty reviews, that comes first. If something is visibly wrong, a preliminary investigation takes priority. We'll help you sequence it correctly at no cost during an initial call.
Can you present your findings at our AGM?
Yes. Every depreciation report engagement includes a council or AGM presentation as standard. For other services, presentation time can be added to any scope of work. We have presented to councils ranging from four-unit stratas to 400-unit towers, and we adjust the level of technical detail to the audience.
How much does a self-managed strata typically spend annually on engineering?
Highly variable by building age and condition. A building with no active issues in a non-depreciation-report year might spend nothing. A building with a depreciation report due, a warranty window closing and a suspected envelope issue carries several engagements in a single year. We can estimate your likely annual spend based on your building profile so your reserve fund model is realistic, and we put it in writing during an initial call.
A contractor is telling us we need a major repair. Should we get a second opinion?
Always. Before your council approves any significant repair that does not already have engineering drawings behind it, you should have an independent engineer review the proposed scope. Either the contractor is right and you proceed with confidence, or the contractor has over-scoped the work and an independent engineer saves you many times the cost of the review. This is not unusual.
We had an incident. Water is coming in right now. What's the first call?
Call us. We'll give you a protocol on the phone: what to document, whether to stop the intrusion temporarily with a contractor, whether the nature of the problem requires emergency structural assessment. If it warrants immediate site attendance, we can often mobilize within 24 to 48 hours for Lower Mainland properties. Okanagan coverage runs on a slightly longer schedule unless we have a team already in the region.